Douglas Melville

Ombudsman and CEO, Ombudsman for Banking Services and Investments

I am pleased to provide this letter conveying our satisfaction with the audit services provided to our organization by [Crowe] Soberman, LLP. As is the case with most non-profit entities, there is little staff capacity to specialize in the discrete area of financial reporting and financial management processes. It has been a pleasure to work with a firm that understands this reality and spends the time to understand the unique nature of our mandate and helps us each year to do be more efficient and effective in our financial management enabling us to do a better job for our Board of Directors and external stakeholders.

[Crowe] Soberman’s staff have been pleasant, professional, accessible and practical and have helped us get through several audit cycles with minimal disruption to our extremely busy operation. It has been a pleasure working with them.

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